![]() Service restart, flushdns and still nothing! So I changed the IPv4 config DNS servers from manual to automatic and it got the DNS of the local internet gateway. Did a Webroot SecureAnywhere DNS Protection Agent service restart, did the ipconfig /flushdns and tried the problem websites again. addresses and 8.8.8.8 as additional DNS servers. I logged into his computer this morning and noticed the Primary DNS was now using 127.0.0.1 instead of the local IP like it used to. His laptop has all sorts of website resolution issues. Users that are on desktop computers don't have any issues at all, but I have one user on a laptop that is quite mobile and works from wherever he can get a wifi connection. We have Endpoint Security with DNS Protection enabled. Hi - I'm new to the community, but have joined because some of my users are having the same problem. That's why I would like to ask that you please contact our expert Support team to resolve your situation or send me your contact details and I will have our Support team contact you. I understand the impact this has caused you. I assure you that this was an isolated event that occurred only on select devices and has nothing to do with the new agent moving to loopback address. Restart the DNS-P service from the service manager.Stop the DNS-P service from the service manager.In the meantime, there’s a manual workaround to fix the issue: We are working on and testing the timing of NIC availability by putting in extra fail-safe measures and we will have a patch build very soon. On those select devices, we saw that the NIC was made available after the new agent had started. This occurred due to the time the OS takes to make the NIC available. OpenText NetIQ Advanced Authentication Tips & Info 0Īfter reviewing the logs from those impacted customers, I want to provide some insight into what caused the loss of connectivity on select devices.OpenText NetIQ Access Manager User Discussions 0.OpenText NetIQ Self Service Password Reset 0.OpenText NetIQ Advanced Authentication Discussions 0.OpenText NetIQ Access Manager Developer Discussions 0.NetIQ Access Manager Portfolio Tips & Info 0.Webroot® Legacy Products (2011 and Prior) 33.Webroot® SecureAnywhere™ - Antivirus for PC Gamers 553.Webroot® Security Awareness Training 57.Webroot® Business Endpoint Protection 1137.Webroot Mobile Security for Android 941.Webroot® Consumer/Business - for Macs 371.Webroot® SecureAnywhere™ - Complete 3834.Webroot® SecureAnywhere™ - Internet Security Plus 2470.Webroot® SecureAnywhere™ - Antivirus 6984.Online privacy– Permanently deletes your temporary files and cache memory to maintain your online privacy.It stores your password and automatically logs you in to your favorite sites. ![]()
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